In order to operate and deliver services, Agora Employment Essentials (Agora) needs to collect certain personal information on clients, employees, and volunteers. Agora respects and upholds an individual’s right to privacy and to protection of his or her personal information. We are committed to ensuring compliance with applicable privacy legislation.
Personal information is defined as “information about an identifiable individual,” and is not restricted to recorded information. It includes any factual or subjective information, in any form, about an “identifiable individual.” Personal information does not include “contact information”, defined as information enabling an individual to be contacted at his or her place of business including position, name or title, business telephone number, business address, business e-mail or fax number.
Purposes for Collection, Use and Disclosure
Agora collects and uses information for the delivery of service, determining eligibility, statistical purposes, compliance with legislative and contractual requirements, and employment purposes.
Limited Use, Disclosure, and Retention
Agora does not use or disclose personal information for any purpose other than those for which it was collected, except with consent or as required by law. Personal information is retained only as long as is necessary for the fulfillment of the purposes for which it was collected, or as required by law.
Agora will make all reasonable efforts to ensure that personal information is as accurate, complete, and current as required for the purposes for which it was collected.
Protection of your information
Agora takes a number of steps to make sure your information is kept safe:
- We will only use your information for the reasons listed above unless you give us your consent to do otherwise.
- If you request to see the personal information we have on file we will provide it to you.
- We use secure physical and electronic methods to store you information, including locked vaults and password protection.
- Once your information is no longer needed we make sure to securely dispose of it.
Individuals have the right to access their personal information under the control of the agency, except in certain exceptional situations. The Privacy Officer will assist with any access request.
Unless you tell us otherwise, Agora assumes we have your consent to collect, use and disclose your personal information following the guidelines in the Agora Privacy Code.
If you have any questions about our privacy practices, please contact the Agora Privacy Officer 1-604-859-6790 or email .